<aside> 💡 Why collect Feedback? Collecting feedback is essential for improving vREfyd, ensuring Realtor success, and enhancing user engagement. By gathering input, we can continuously refine the platform, foster Realtor loyalty, and determine Realtor ratings.

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Feedback Providers and Frequency

Feedback can be collected in three scenarios:

1. Realtors on Other Realtors: Feedback between Seller and Buyer Realtors after a transaction.
2. Realtors on vREfyd: Feedback on platform performance.
3. End Clients on Realtors: Feedback from clients on Realtor service.

Feedback Questions

Scenario 1: Realtors on Other Realtors

• Rate professionalism, responsiveness, and likelihood of future collaboration.
• Provide improvement suggestions.

Scenario 2: Realtors on vREfyd

• Rate satisfaction with the platform (1-5).
• If rated 1-2, a prompt asks how we can improve.

Scenario 3: End Clients on Realtors

• Rate Realtor performance (1-5).
• Recommend to others (Yes/No).
• Optional testimonial for Realtor’s profile.

Frequency of Feedback Collection: